Ask us anything,
in your own words.

If the host made the pre-event survey mandatory, the QR code stays hidden until you answer it.

Article 5 of the Terms of Service lists what is prohibited. Breaking it can mean removed posts or a suspended account.

For events where the host allows transfers, you can send a transfer request to a friend.

Credit and debit cards.

Search by keyword, narrow by category and tag, browse the map, or look at what your friends are doing.

Use the announcements feature on the event page.

Yes. Set a capacity on the event. Leave it blank for no limit.

It depends on the refund rate in that event’s cancellation policy. The amount is shown before you confirm.

When a ticket sells through your code, the buyer gets a discount and you earn points.

A wallet you can spend at the venue of participating events — on drinks, merchandise and the like.

Top up by card or cash. Any unused balance expires when the event ends and is not refunded.

A way to tell friends when and where you are travelling.

Yes. Set up a referral campaign in event management and attendees can issue their own referral codes.

Yes. You can report a terms violation and block someone from their profile.

Open Delete account in your profile settings. This cannot be undone.

Search for someone, send a friend request, and you are friends once they accept.

Yes. Open Notification settings from your profile settings and turn each type on or off.

Yes. You can send direct messages to your friends.

For a free event, undo it from the event page. For a paid ticket, use "Cancel this ticket" on the ticket.

A page that collects the events of a group that meets regularly.

A community owner or operator can edit and manage its events, even when someone else created them.

Open community creation, enter a name, handle, image and description, and create the community.

Apply from the community page. You can join once a community operator approves your application.

Yes. A community member can leave from the community's menu or settings.

Yes. The owner or an operator can set discoverability to Public or Unlisted.

Create it as a community-hosted event, or send a listing request for an existing event.

Yes. The owner or operators can review applications and manage the member list.

Yes. An existing owner or operator can search for a user and add them as an operator.

Yes — Japanese yen, US dollars or euros.

A connected Stripe account, so you can be paid.

On a 7-day rolling schedule, into the bank account you registered.

An app for sharing the plans you and your friends have coming up.

i'm in does not carry advertising.

Anything from a dinner or a house party to a paid event — size does not matter.

The app is free. Hosting or joining a free event costs nothing.

The beta runs in a web browser. There is nothing to install.

Open the event page the host shared and press the "I'm in" button.

You sign in with a Google or an Apple account.

For events where the host has turned receipts on, a PDF is attached to your purchase confirmation email. If the host has a Japanese invoice registration number, it is issued as a qualified invoice.

If the host cancels, they are obliged to refund the full ticket price. Wait to hear from them.

Hand it a screenshot, a URL or some text, and AI builds the page for you.

No. A free event costs nothing all the way through.

The AI fills in the date and place when it generates the page. You can correct anything from Edit Public Page in event management.

Yes. Everything the AI generated — text and images — can be edited afterwards.

The cover image is yours to change. The page colours are derived from it automatically.

Yes, up to five photos per event page.

You can set the app to Japanese or English. What you write on an event page is shown as written, not translated.

An event with no tickets sold can be deleted. One with purchase or payment history cannot.

Creating an event page gives you a management screen for that event.

On an event you created, use the "⋯" menu at the top right and choose "Go to event management".

Yes — public, friends only, unlisted, or community only.

Yes, both. You can also generate a flyer image to post.

On i'm in, reach is built on trust between friends.

Yes. Add them as an editor or as reception from Staff in event management.

Yes. Set up a pre-event and a post-event survey in event management.

Attendees show a QR code and staff scan it in the app.

Only when you sell a paid ticket: a 3% platform fee plus a 4% card processing fee (to Stripe) — 7% in total.

You choose either "host pays" or "buyer pays" in the ticket settings.

On one ¥5,000 ticket with host pays, the fee is ¥350 and you receive ¥4,650.

Under the "i'm in host support campaign" the platform fee (normally 3%) becomes 0%.

Yes, as many as you like.

Yes, per ticket type.

Yes, from Coupons in event management. It is only available on events that already have paid tickets.

In Sales in event management.

Yes, from the buyer list in Sales. It exports to CSV and PDF.

Yes. Under Sale conditions in Ticket Settings, “Cancellation policy” lets you set a cancellation fee for each window before the event.

Yes. Turn on “Allow ticket transfers” under Sale conditions in Ticket Settings.

Yes. Turn off “Show remaining tickets” under Sale conditions in Ticket Settings. It is on by default.

Yes. Register your issuer details in Receipt settings and turn it on, and a PDF is attached to each purchase confirmation email. Add a Japanese invoice registration number and it is issued as a qualified invoice.

For a community event, you can hand the host role to someone else once they approve the request.

Search by name in the community list.

Only when you price tickets in US dollars or euros, at an estimated 2.5% of the ticket amount. Yen-only events have no FX fee.

Sales are shown in the ticket's currency, with Stripe's actual payout amount in brackets. Payouts are made in yen in the current phase.

Open Friends from the search screen. The friend calendar lays out who is going to what, as a timetable.