Joining an event

My ticket QR code is not showing. If the host made the pre-event survey mandatory, the QR code stays hidden until you answer it. How do I find events to go to? Search by keyword, narrow by category and tag, browse the map, or look at what your friends are doing. How do I join a community? Apply from the community page. You can join once a community operator approves your application. Can I leave a community? Yes. A community member can leave from the community's menu or settings. How do I join an event? Open the event page the host shared and press the "I'm in" button. Do I need to create an account? You sign in with a Google or an Apple account. How do I find communities? Search by name in the community list. Where can I see what my friends are doing? Open Friends from the search screen. The friend calendar lays out who is going to what, as a timetable.

Can I give my ticket to someone else? For events where the host allows transfers, you can send a transfer request to a friend. What payment methods can I use? Credit and debit cards. How much do I get back if I cancel? It depends on the refund rate in that event’s cancellation policy. The amount is shown before you confirm. How do I cancel? For a free event, undo it from the event page. For a paid ticket, use "Cancel this ticket" on the ticket. Can I get a receipt? For events where the host has turned receipts on, a PDF is attached to your purchase confirmation email. If the host has a Japanese invoice registration number, it is issued as a qualified invoice. What happens if the event is cancelled? If the host cancels, they are obliged to refund the full ticket price. Wait to hear from them.

What are referral codes and points? When a ticket sells through your code, the buyer gets a discount and you earn points. What is i'm in Pay? A wallet you can spend at the venue of participating events — on drinks, merchandise and the like. How do I top up, and what happens to the balance? Top up by card or cash. Any unused balance expires when the event ends and is not refunded.