Tickets and money
Can I let attendees transfer tickets to each other?
Answer
Yes. Turn on “Allow ticket transfers” under Sale conditions in Ticket Settings.
Details
- With it on, attendees can send their ticket to a friend as a transfer request.
- Only a paid ticket that has not been checked in can be transferred, and the recipient must have an i'm in account and be a friend of the sender.
- A request expires after 48 hours, and always at 2 hours before the event starts. While it waits for an answer, that ticket's QR code cannot be used.
- Once a transfer completes, the attendee list and check-in show the new holder's name. Sales and refunds are unaffected.
- With it off, attendees do not see the transfer option at all.
Allow ticket transfers
- Open Ticket Settings from event management.
- Go to Sale conditions.
- Turn on Allow ticket transfers.
- It saves immediately, and attendees see the transfer option from then on.
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