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Ticket Sales & Refunds

Ticket Sales & Refunds

This page explains, in plain language, how paid plan tickets on “i'm in” (the “Service”), provided by NomadResort Inc. (the “Company”), are sold, paid for, and refunded. For the formal disclosure required under Japan's Act on Specified Commercial Transactions, see Act on Specified Commercial Transactions.

Effective
July 26, 2026
Version
2026-07-26
Operator
NomadResort Inc.
Act on Specified Commercial Transactions Terms of Service Support

This English text is a reference translation. In case of any discrepancy, the Japanese version prevails.

Who Sells the Ticket

Each paid plan is sold by that plan's organizer, not by the Company. The Company operates the platform and payment processing that the organizer and participants use.

Payment Method

Ticket payments are processed through Stripe, Inc. using a credit card or similar payment method. The Service does not store your full card details — they are handled directly by Stripe. Any platform usage fee or payment processing fee is shown on the purchase screen before you confirm payment.

Tickets Are Consumed Outside the App

A plan ticket grants access to a real-world or externally hosted plan, not digital content or functionality consumed inside the app itself. Payment for these tickets is processed through Stripe rather than an app store's in-app purchase system.

Cancellation & Refunds

Whether a ticket purchase can be cancelled or refunded, and on what conditions, is set by each plan's organizer and shown on that plan's page. Because of the nature of plans and digital ticketing, cancellation after purchase may not be possible in principle once conditions on the plan page are accepted.

Some tickets are marked non-refundable by the organizer; this is disclosed on the plan page before purchase.

Organizer-Cancelled Plans

If an organizer cancels a plan, refund handling follows the organizer's stated rules for that plan and applicable law. Contact Support if you purchased a ticket for a cancelled plan and have not received the organizer's guidance.

Platform & Payment Fees

Any platform usage fee and Stripe payment processing fee are shown on the purchase screen before you confirm payment. Ticket prices shown on plan pages include applicable consumption tax.

Questions

For a question about a specific purchase, payment, or refund, contact Support (support@imin-x.com). For the formal business-operator disclosure, see Act on Specified Commercial Transactions.