i'm in
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i'm in Support

For any question about “i'm in” (the “Service”), provided by NomadResort Inc. (the “Company”), please contact us at support@imin-x.com. We use a single address for all inquiries below so nothing gets lost between teams.

Effective
July 26, 2026
Version
2026-07-26
Operator
NomadResort Inc.
Terms of Service Privacy Policy Ticket Sales & Refunds

This English text is a reference translation. In case of any discrepancy, the Japanese version prevails.

General Support

Questions about your account, using the Service, plans, tickets, notifications, or anything else not covered below can go to support@imin-x.com. We aim to respond as soon as we reasonably can.

Safety & Reporting

To report harassment, unsafe behavior, content that violates our Terms of Service, or any other safety concern, email support@imin-x.com with as much detail as you can share (the plan, user, or content involved, and what happened). You can also use the in-app report action on the relevant profile, plan, comment, or chat message.

Ticket Purchases & Refunds

For questions about a ticket purchase, payment, or refund, email support@imin-x.com. See Ticket Sales & Refunds for how payments, cancellations, and refunds work, and the Act on Specified Commercial Transactions disclosure for the required commercial-transaction details.

Contact

Email support@imin-x.com for any of the above. You can also reach the operator directly through the NomadResort Inc. contact desk.